Financial Aid Virtual Help Counter

Financial Aid Virtual Help Counter

Need help with Financial Aid? Students can connect with the Financial Aid Office through our Virtual Help Counter via Zoom for live assistance.

Our team can help you with:

• FAFSA or California Dream Act Application (CADAA) questions

• Financial aid status and required documents

• Understanding your award package

• MyPortal financial aid tasks and forms

• General financial aid questions

Join the Virtual Financial Aid Help Counter (Zoom)

Zoom Access Link
https://us06web.zoom.us/j/7995076844?omn=83982311455

• Meeting ID: 799 507 6844
• Passcode: N/A

Before Joining, Please Have Ready

• Valid Photo ID

• Chabot Student W Number

This helps us verify your identity and assist you faster.

Things to Do When You Join Zoom

• Please take yourself off mute when speaking

• Please turn your video on for identity verification

Understanding Zoom Messages

If you see:

“Please wait for the host to start the meeting”

• Please confirm you are joining during Virtual Help Counter hours listed.

“Please wait, the meeting host will let you in soon”

• You are in the virtual waiting room.
• Thank you for your patience while we assist other students.

If multiple students are waiting, you will remain in the Zoom waiting room until a Financial Aid staff member is available.

Other Ways to Contact Financial Aid

Phone: (510) 723-6748
Email: cc-finaid@chabotcollege.edu

If you need in-person help, please visit the Financial Aid Office during posted campus service hours.

Zoom Drop-in Hours

Day	In-Person Hours
Monday	10 AM – 12 PM 3:30 PM – 5:30 PM
Tuesday	3:30 PM – 5:30 PM
Wednesday	Closed
Thursday	4 PM – 6 PM
Friday	Closed