Financial Aid - BankMobile Disbursements

A Personal Code is required to select your refund preference. You can receive this code through:

• Email: Sent to the email address you provided during your FAFSA application.
• Mail: A letter sent to your mailing address on file.
• Online Request: If you haven’t received a code, visit RefundSelection.com and click on “Need a Code?” to request one.

First-time users activating their account: When entering your email address, use the email you repoerted on your FAFSA, not your Chabot College student email, even if the field asks for a school email. 

Click here to Request a Pesonal Code

• Visit RefundSelection.com
• Enter your Personal Code
• Follow the prompts to create your profile and set up your account

Choose the option that best suits you:

Deposit to an Existing Bank Account

• Funds are transferred to your personal checking or savings account.
• Processing Time: 1–2 business days after BankMobile receives funds from Chabot College.

Deposit to a BankMobile Vibe Checking Account

• Open a BankMobile Vibe Checking Account (upon identity verification).
• Processing Time: Same business day that BankMobile receives funds from Chabot College.

USPS Check Delivery Policy Update

• Previously Available: USPS check delivery was an option in the past.
• No Longer Available for New Students: New students can no longer select this option.
• Existing Students with USPS Check Delivery: If you previously selected this option and your mailing address is still valid, you will continue to receive a paper check as your refund preference.

If No Refund Preference is Selected:

• If a student does not select a refund preference or their account is closed, a paper check will be mailed by default to the address on file after 21 days of funds sitting in the account.

Ensure Your Address is Up to Date: If you anticipate receiving a paper check, confirm your mailing address in your BankMobile profile to avoid any delays.

• Financial aid is disbursed to your student account.
• Processing Time: 5-7 business days before BankMobile Disbursements receives the funds.

BankMobile Vibe Checking Account Holders:

• Funds become available the same day BankMobile Disbursements receives them.

Direct Deposit to Personal Bank Account:

• BankMobile transfers funds to your personal bank account within 1-2 business days after receiving them.
• The exact timing depends on your bank’s processing policies.

Paper Check (If No Refund Preference Selected):

• If a refund preference is not selected within 21 days, BankMobile will send an email reminder.
• After 21 days, a paper check will be mailed to the primary address on file.
• If the check is not deposited or cashed within 90 days, it becomes void, and the refund is returned to Chabot College.
• Students may still select a refund preference after the refund is returned, but they must notify their Financial Aid Advisor to have the refund reissued.